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Program Services

Social Security & Ticket-to-Work Services

The Ticket to Work Program offers Social Security disability beneficiaries greater choice in obtaining the services they need to help them go to work.   

Most Social Security and Supplemental Security Income disability beneficiaries will receive a 'ticket' they may use to obtain vocational rehabilitation, employment or other support services from an approved provider of their choice.  The Ticket to Work Program is completely voluntary. 
Donna Osburn, SSI/SSDI Program Administrator
Kentucky Office of Vocational Rehabilitation
333 Waller Avenue, Suite 180
Lexington, KY  40504
859-226-5158 or 844-257-0009

​​Social Security Administration Work Incentive Information

For more information about Social Security work incentives, call the Social Security Administration at: 800-772-1213; or contact your local Social Security office; or visit Social Security Administration Worksite.
Ticket to Work Helpline
866-833-2967 (TTY) 

Monthly webinars on work incentives can be accessed at the Ticket to Work Website

Employment Network

Employment Networks are private organizations or public agencies, which have agreed to work with Social Security to provide services under this program.  For more information, call the Ticket to Work helpline or access the Social Security Administration Worksite or the Ticket to Work Website.

Ticket to Work Philosophy and Principles 

Kentucky Vocational Rehabilitation has as its mission to assist eligible individuals with disabilities achieve suitable employment and independence. Ticket to Work in no way changes that mission. All eligible individuals will receive the highest quality services consistent with the individual's strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice. Services to eligible individuals will not be delayed while confirmation of Ticket availability is sought or negotiations with Employment Networks are in progress. Services agreed upon by the beneficiary and the Employment Network and listed in the Individualized Work Plan when an individual assigns his/her ticket to an Employment Network are considered comparable benefits for consumers and are not to be purchased by vocational rehabilitation. Eligible individuals who are referred by an Employment Network but whose Individualized Work Plan is not, in the opinion of the counselor, appropriate given the individual’s strengths, resources, priorities, concerns, abilities, capabilities, interests, and informed choice will be served under a new Individualized Plan for Employment including only those services which the individual and counselor agree are necessary to achieve the vocational objective. All Ticket to Work procedures are to be developed to ensure that the program meets the requirements of the Rehabilitation Act of 1973, as amended, and to limit the impact on field staff as they provide services to eligible individuals. 

Why choose Kentucky Office of Vocational Rehabilitation for Ticket to Work Services? 

Kentucky Office of Vocational Rehabilitation provides high quality employment services to people receiving Social Security Income and Social Security Disability Income. We have established a working relationship with the Social Security Administration and understand the benefit issues that impact your going to work.

Kentucky Office of Vocational Rehabilitation knows that you have many other concerns when you consider going to work such as health care, childcare, and accessibility. We are knowledgeable about community resources and can assist you with these concerns.

Unlike other Employment Networks, Kentucky Office of Vocational Rehabilitation works with you regardless of whether you want to work full time or part time. We help you find work whether you want to supplement your check or eventually discontinue Social Security benefits entirely. We urge you to take advantage of benefits counseling so that you understand exactly what will happen to your monthly check and medical insurance when you go to work.

Kentucky Office of Vocational Rehabilitation's vocational rehabilitation counselors are educated professionals. We help you examine the labor market and choose a job that will maximize your strengths. 

What to Expect

  • Individualized service delivered by qualified professional counselors.
  • Convenient locations throughout the state of Kentucky.
  • Services from approved and qualified vendors.
  • The benefit of over 80 years of experience and commitment to serving persons with disabilities. Each year we assist approximately 5,000 persons with disabilities to be successfully employed.

Social Security Informational Resources

  1. Virginia Commonwealth University periodically provides a 2-week Introductory Web Course.  An archived version from April through September 2019 (Parts 1-6) with Lucy Axton Miller is available on the Project E3 website:
  2. Impact of wages on benefits from UK HDI:
  3. Social Security Redbook:​