Program Policy and Support

​​​The Program Policy and Support Branch is positioned under the Executive Director. The branch provides support to the agency and oversees many federally required functions. The following are just some of the things that fall within the functions of the PPS branch:

  • Develops and maintains agency policies and procedures;
  • Develops and monitors the agency's strategic plan;
  • Develops new and innovative programs; 
  • Evaluates agency programs;
  • Provides Staff Support for the Kentucky Assistive Technology Loan Corporation;
  • Develops and maintains agency Internet websites;
  • Maintains agency social media (Facebook);
  • Provides technical assistance to the Counselor Mentor Team;
  • Provides technical assistance to staff on Self-Employment, substance abuse and ex-offenders;
  • Serves as Records Retention Officer;
  • Manages the case review system;
  • Provides financial counseling, Empowerment, and Asset Development;
  • Oversees the agency Personal Care Attendant program;
  • Oversees the Consumer Satisfaction Survey;
  • Oversees the Comprehensive Statewide Needs Assessment Survey;

Systems Support Section

  • ​​​Oversees the Case Management, SARA, Docusign, PreVR systems;
  • Provides trainings and technical assistance on systems used in the Office of Vocational Rehabilitation;
  • Unemployment Insurance wage records;
  • Completes Agency Data requests;
  • Coordinates data reviews and analysis for federal reporting requirements;
  • Provides oversight and assistance to Pre-Employment Transition Services;
  • Manges onboarding and off-boarding of staff, staff technology needs, agency technology needs, Commonwealth Office of Technology billing;​

    Grants Management Section

    • ​​Oversees agency contract development, monitoring, and auditing;
    • Develops and maintains service fee and service fee schedule;
    • Oversees agency reimbursement and services authorization;
    • Provides vendor approval, importation, maintenance, and monitoring;
    • Maintains consumer inventory listing;
    • Assists in the Prior Approval process​

    Meet the​ PPS Team​

    ​​​Need​ more help? Contact us

    Kentucky Office of Vocational Rehabilitation
    Central Office
    Mayo-Underwood Building
    500 Mero Street 4th Floor NE
    Frankfort, KY 40601
    800-372-7172 (V/TTY)

    ​More Information