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Attention Employers and Third-Party Administrators (TPAs)

The new and improved Kentucky Unemployment Insurance Portal (KUIP) for Employers and TPAs is live. Visit your designated portal below. For more information about KUIP, visit our KUIP Overview webpage here. To access the updated Unemployment Insurance Self-Service website, click here.

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Welcome

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Important KCC Messages​

10/01/2026New UI Call Center hours

Effective Oct. 1, 2026, the Office of Unemployment Insurance call center hours are 8 a.m. to 4:30 p.m. Eastern.
Claimants can reach the call center during those hours at (502) 564-2900.​​

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​Feedback

Your feedback and complaints submitted through this confidential portal help us better respond to your needs and improve​. ​Visit the Kentucky Career Center ​​Feedback & Responsiveness Portal​​.
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Have an Employment Services complaint or feedback? Click here​.​

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