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​​​​​Attention: Important UI Messages​

Attention UI Claimants!

Beginning Nov. 4, all unemployment insurance (UI) claimants who have not already verified their identity with ID.me, a third-party identity verification vendor, will be required to register an account with the company and verify their identity in order to access their claim.​

Registration is now open for ID.me if you wish to register your account prior to Nov. 4. Please visit the following link:


You can learn more about ID.me by reading through the Frequently Asked Questions document. The press release announcing the launch of ID.me can be found here.

​Tenants who qualify for rent and utility assistance to cover past-due and future bills can visit https://teamkyhherf.ky.gov/ to apply for the Healthy at Home Eviction Relief Fund which has an additional $264 million to keep Kentuckians safe throughout the pandemic.​

Office of Unemployment Insurance
Attention BPC
500 Mero Street 4th Floor
Frankfort KY 40601

Include your name, contact information (such as phone number and email address), and a message that you never filed for Unemployment Insurance.​

Due to the upcoming ​state holidays, the Office of Unemployment Insurance will be closed on the following days. Banks may also be closed which could delay UI benefit deposits.

  • Christmas - December 23-24, 2021
  • New Year’s Day - December 30-31, 2021