Archived UI Alerts and Notices

NEW
Important UI Messages Archive​
2021
2020

​​​​​​​​​Important UI Messages

March 14, 2022​
Attention UI Claimants:
If you requested benefit payments on Sunday, March 13, a technical issue occurred with the UI system. Unemployment insurance claimants might experience a delay in receiving benefit payments.  ​​


Feb. 3, 2022
U.S. Bank ReliaCard production delays reported due to winter storms
Kentucky unemployment insurance claimants opting to receive UI benefits via U.S. Bank ReliaCard could experience a delay in receiving their card in the mail. The bank’s card vendor is currently experiencing production delays as a result of powerful winter storms affecting production and shipping.​


Jan. 18, 2022
Updated information about disaster unemployment insurance help through Jan. 28

en español: https://bit.ly/3Ixw5sT


Jan. 10, 2022
Important message about 1099 tax forms
​The Kentucky Office of Unemployment Insurance is working to make 1099 tax forms for calendar year 2021 available online prior to Jan. 31. Information regardin​g 1099 forms is not available at this time. The Kentucky Career Center website and social media channels will have updated information about 1099s available soon.


Jan. 7, 2022
Deadline extended for storm victims in 16 Ky. counties to apply for Disaster Unemployment Assistance

 

Deadline Extended for Storm Victims in 16 Ky. Counties to Apply for Disaster Unemployment Assistance

U.S. DOL grants OUI request for add​​itional time to help disadvantaged Kentuckians file for benefits

FRANKFORT, Ky. (Jan. 7, 2022) — Storm victims in 16 Kentucky counties now have until Jan. 28 to apply for Disaster Unemployment Assistance, the Kentucky Office of Unemployment Insurance announced today.

The agency received approval from the U.S. Department of Labor on Friday to extend the deadline for individuals impacted by the storms that occurred overnight on Dec. 10 to apply for DUA benefits.  

Individuals in the following 16 Kentucky counties who wish to apply for DUA benefits must submit an application to OUI no later than Jan. 28: Barren, Caldwell, Christian, Fulton, Graves, Hart, Hickman, Hopkins, Logan, Lyon, Marion, Marshall, Muhlenberg, Ohio, Taylor, and Warren.  

Individuals are eligible to apply for DUA if they became unemployed as a direct result of the severe storms, straight-line winds, flooding and tornadoes. Those who are self-employed and had work interrupted in any of those counties as a result of the storms are also eligible to apply for DUA.

Following Gov. Beshear’s request, President Joe Biden issued a Major Disaster Declaration on Dec. 12, 2021, that led to 14 Kentucky counties becoming eligible for DUA. Barren and Marion counties later became eligible on Dec. 22 and Dec. 24, respectively.

The governor signed an Executive Order on Dec. 28 temporarily suspending the work search requirement and the waiting week period for unemployment insurance (UI) and DUA claimants.

Claimants who are unemployed as a result of the severe weather who work or live in the 16 counties included in the FEMA major disaster declaration will not be required to search for work or wait for benefits for their first eligible week. That only includes claims that began on or after Dec. 10 and only in those counties.

In order to qualify for DUA benefits, claimants in those eligible counties must show that their employment or self-employment was lost or interrupted as a direct result of the disaster and that they are not otherwise eligible for traditional unemployment insurance benefits under state or federal law.

Farmers and other self-employed individuals who are traditionally ineligible for UI benefits may qualify for DUA.

The federal program requires individuals to provide a copy of their most recent federal income tax forms or check stubs, a bill showing their physical address at the time of the disaster and a photo ID to receive DUA benefits. All required documentation must be submitted within 21 days from the day the DUA application is filed.

Gov. Beshear has directed that the cost be waived for replacement driver’s licenses and state IDs for those affected by the storms, and the Kentucky Transportation Cabinet has set up temporary locations in the impacted region. KYTC temporary locations can be found under the “Driver’s Licensing – Replacement Paperwork” tab at https://governor.ky.gov/tornadoresources​.

Affected individuals should visit the Kentucky Career Center website, kcc.ky.gov​ or call 502.875.0442 to file their initial claim. If individuals lack access to the necessary technology or Internet access, OUI will be offering in-person assistance at two locations Jan. 11 through Jan. 14:

  • 262 Scottsville Road, Bowling Green, KY 42101 (The old Sears store in the Greenwood Mall): 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.
  • ​351 Charles Drive, Mayfield, KY 42066: 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.

Disaster Unemployment Assistance is funded by the Federal Emergency Management Agency and benefits are not charged to employers.

For updated information about DUA, please visit the Kentucky Career Center website. Additional resources and information about the disaster in Western Kentucky:



January 7​, 2022
Updated locations for Disaster Unemployment Assistance help


Disaster Unemployment Assistance Available for T​hose Impacted by the Severe Storms, Straight-line Winds, Flooding and Tornadoes 

 FRANKFORT, Ky. (Dec. 28, 2021) — Gov. Andy Beshear announced Monday that, as a result of Presidential Disaster Declaration FEMA 4630 Amendments No. 2 and No. 3, the state is accepting applications for Disaster Unemployment Assistance (DUA) for Barren and Marion counties, which were hit hard by severe storms, straight-line winds, flooding and tornadoes and are now approved for individual assistance.

Individuals who became unemployed or those who are self-employed and had work interrupted in these two counties as a direct result of the severe storms, straight-line winds, flooding and tornadoes overnight on Dec. 10, 2021, are eligible to apply for DUA benefits through the Kentucky Office of Unemployment Insurance.

DUA is available to individuals who:

  • ​Worked or were self-employed, or were scheduled to begin work or self-employment;
  • Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of a disaster, which can also include the physical inaccessibility of the place of employment due to its closure by the federal, state or local government in immediate response to the disaster;
  • Establish that the work or self-employment they can no longer perform was their primary source of income;
  • Do not qualify for regular unemployment insurance benefits from any state;
  • Cannot work or resume self-employment because of an injury as a direct result of the disaster; or
  • Became the breadwinner or major support of a household because of the death of the head of the household.

Following Gov. Beshear’s request, President Joe Biden issued a Major Disaster Declaration on Dec. 12, 2021, that designated 14 Kentucky counties for individual assistance. The President issued Amendment No. 2 on Dec. 22 to include Barren County and Amendment No. 3 on Dec. 24 to include Marion County.

In order to qualify for DUA benefits, claimants in eligible counties must show that their employment or self-employment was lost or interrupted as a direct result of the disaster and that they are not otherwise eligible for regular unemployment insurance (UI) benefits under state or federal law. Farmers and other self-employed individuals who are traditionally ineligible for UI benefits may qualify for DUA. The federal program requires individuals to provide documents, including a copy of their most recent Federal income tax forms or check stubs, a bill showing their physical address at the time of the disaster and a photo ID, to receive DUA benefits. The administration understands many claimants will not have these documents and will be working to help them obtain new documents. All required documentation must be submitted within 21 days from the day the DUA application is filed.

Affected individuals should visit the Kentucky Career Center website, kcc.ky.gov or call 502.875.0442 to file their initial claim. The deadline to apply for assistance for claimants in Barren and Marion counties is January 27, 2021.

After claimants apply for UI benefits, they may attend an in-person session at one of the following locations (updated Jan. 7, 2022)​​:

Jan. 11 through Jan. 14 2022

Bowling Green
Greenwood Shopping Mall (old Sears’s store)
262 Scottsville Rd., Bowling Green KY 42101

Mayfield
351 Charles Drive
Mayfield, KY 42066

Hours for both locations:

  • Bowling Green: 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.
  • Mayfield: 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.​

Kentucky Career Center locations can also assist with DUA applications.

As a reminder the Dec. 27 announcement about DUA can be found here: Gov. Beshear Update of Storm Response. ​

Updated information ​will be communicated on the Kentucky Career Center website and future press releases with detailed information.

Unemployment assistance is funded by the Federal Emergency Management Agency and benefits are not charged to employers.

For more information about the disaster in Western Kentucky:

Governor's Office

Kentucky Division of Emergency Management

FEMA

Follow the Kentucky Career Center on Facebook and Twitter for all the latest updates.​


​​Jan. 5, 2022

Important information from ID.me

On behalf of ID.me, our sincerest thoughts and condolences are with residents of Kentucky who have been impacted by the recent tornadoes and extreme weather events causing the loss of lives, severe damage, and displacement of people in their communities.

Unfortunately, international and domestic criminals often exploit disaster response efforts to steal civilian relief funding at the cost of those who are truly in need. After previous natural disasters, the Justice Department has repeatedly found and charged individuals for committing disaster assistance fraud.

Our goal at ID.me is to prevent and stop this theft and continue to support our fellow Americans that are seeking government assistance. We have partnered with the Kentucky Office of Unemployment Insurance (OUI) to simplify the verification process and curb the criminals seeking to take advantage of such a terrible loss. All claimants filing for Kentucky unemployment assistance will be prioritized. Our team is working around the clock to escalate claimants and provide speedy responses to requests.

If claimants are verifying online, they will pass through ID.me’s automated system in just a few minutes using a computer, phone, and a few pieces of documentation. If claimants are not able to complete the verification process due to an issue with documentation, claimants will have the opportunity for a face-to-face video chat to verify their identity by speaking with a trained agent, utilizing live video from their mobile phone or computer webcam. They will need to show their identity documents to a Trusted Referee along with a selfie to complete verification.

New dates and times!
Updated Jan. 7, 2022
If individuals don’t have access to the necessary technology or Internet access, Kentucky OUI will provide in-person assistance at two locations Jan. 11 through Jan. 14:

  • 262 Scottsville Road, Bowling Green, KY 42101 (The old Sears store in the Greenwood Mall)
  • 351 Charles Drive, Mayfield, KY 42066

Hours for both locations: 
  • Bowling Green: 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.
  • Mayfield: 8 a.m. until 4:30 p.m. Jan. 11 through Jan. 13; 8 a.m. until noon on Jan. 14.​

For more information on the current verification requirements for Kentucky OUI:

For more information about filing for unemployment with Kentucky OUI: