This page is here to help you file for Unemployment Insurance (UI) benefits. Due to the Covid-19 pandemic, non-traditional unemployment clients are now eligible to file for benefits.

Please read all the information below before filing your claim. This will ensure a complete and correct application while avoiding a delay in benefits.

If after you submit your application, you receive a letter that states you are not covered for traditional UI your claim will be processed for the Pandemic Unemployment Assistance (PUA) program. You will receive another letter about your eligibility and your benefits with PUA.

You can find helpful videos to guide you through the process below.

The Office of Unemployment Insurance is currently processing payments under the FEMA Lost Wages Assistance program.

Claimants for weeks ending Aug. 1, Aug. 8, Aug. 15, Aug. 22, Aug. 29, and Sept. 5 with a weekly benefit amount of $100 or more who are unemployed, partially unemployed, or unable or unavailable to work due to disruptions caused by COVID-19 may be eligible for a supplemental $400 payment. If you believe you are qualified to receive this payment and have not previously provided a certification that you are unemployed, partially unemployed, or unable or unavailable to work due to disruptions caused by COVID-19, you will need to log into your claim and provide this certification before your eligibility can be determined.

View frequently asked questions pertaining to the FEMA LWA program.

The last day to provide the self-certification for consideration of eligibility for the Lost Wages Assistance is Friday, October 16, 2020. If the self-certification screen does not pop up when you log into your account, you have already provided the certification or do not qualify monetarily.

Due to the upcoming state holidays, the Office of Unemployment Insurance will be closed on the following days. Banks may also be closed which could delay UI benefit deposits.

  • Election Day- November 3
  • Veterans Day- November 11
  • Thanksgiving- November 26-27
  • Christmas- December 24-25
  • New Year’s Eve and Day- December 31-January 1

Attention: In-person Unemployment Insurance services are only available in Frankfort, by appointment.

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Security Incident Information

Unemployment Insurance claimants who uploaded identity documents to the UI Portal from March 1, 2020 through April 23, 2020 at 11:30 a.m. may have been subject to having their identity documents exposed. If you were potentially affected by this security breach, you will receive a letter via email or U.S. mail.

Pandemic Unemployment Assistance Updates

An email message went out to PUA claimants today. Check your inbox!

The Unemployment Insurance Process. Day 1, You complete the initial application online at or by phone at: 502-875-0442 Monday - Friday 7:30am - 5:30pm ET. Day 2, The Office of Unemployment Insurance will determine if you have a valid claim. Day 3-12, You will receive a letter that states the amount of your payment. Day 13, Request your first benefit payment at Day 15, If there are no disqualifying factors, we will generate the payment by either direct deposit or a debit card within 2 to 5 days.

Check My Claim

To check your claim please follow these steps:

Protect yourself from fraudulent activity against your Unemployment insurance benefits and RESET your unemployment insurance PIN every 30 days!

File My Unemployment Insurance Claim

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Please Be Advised

Refiling the same claim or requesting a payment before day 13 will delay the process and slow down your payments. Please do not resubmit previous claims or request payments without first checking your account summary.

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Upcoming Career Fairs

  • ORBIS Drive Thru Job Fair
    October 1 and 2
    2:00 - 5:00
    120 Commerce Ct
    Georgetown, KY 40324
    Get Directions

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