Skip to main navigation Skip to main content
 

Unemployment Insurance
Appointments by Phone

KENTUCKY UNEMPLOYMENT INSURANCE

This page is here to help you file for Unemployment Insurance (UI) benefits. Due to the Covid-19 pandemic, non-traditional unemployment clients are now eligible to file for benefits.

Please read all the information below before filing your claim. This will ensure a complete and correct application while avoiding a delay in benefits.

If after you submit your application, you receive a letter that states you are not covered for traditional UI your claim will be processed for the Pandemic Unemployment Assistance (PUA) program. You will receive another letter about your eligibility and your benefits with PUA.

You can find helpful videos to guide you through the process below.

Attention: Important UI Messages


January 20, 2021: If you received unemployment benefits, you will need to file taxes with the Internal Revenue Service (IRS). 1099-G documents for the year 2020 are in the process of being mailed out to over 600,000 claimants and the document will be added to the UI account summary by the end of the month.
The most common use of the 1099-G is to report unemployment compensation as well as any state or local income tax refunds you received that year. A 1099-G is a tax form from the IRS showing the amount of refund, credit, or interest issued to you in the calendar year filing from your individual income tax returns.

January 18, 2021: Consolidated Appropriations Act Frequently Asked Questions.
Click here to view

January 15, 2021: Be Aware of Suspicious Emails!
The Kentucky Office of Unemployment Insurance is aware of fraudulent emails soliciting payments to work UI claims. Please be advised that at no time will a Kentucky Office of Unemployment Insurance staff member ask you to pay any amount of money to work your unemployment insurance claim.

Kentucky One Time Payment: Unemployment One-Time Relief Payment Program signed under Executive Order on January 12, 2021.

KY Unemployment One-Time Relief Payment Program

One time single payment of $400 to claimants:

  • Under any program administered by the OUI who would have otherwise qualified for the 2020 FEMA Lost Wages Assistance Program except that their weekly benefit amount was below $100;
  • Under any program administered by the OUI in November and December 2020 who had an approved claim but a weekly benefit amount of less than $176; and
  • No claimant has the right to appeal the determination of the OUI regarding eligibility for this payment

One time single payment of $1,000 to claimants:

  • Under any program administered by the OUI between March 4, 2020 and October 31, 2020 with verified identities but whose claims have not yet had a determination made and paid out
  • No claimant has the right to appeal the determination of the OUI regarding eligibility for this payment

December 30, 2020: Important Message for Bank of America Benefit Debit Card Holders. An email message has been sent to debit cardholder recipients. To read the message click here.

Due to the upcoming state holidays, the Office of Unemployment Insurance will be closed on the following days. Banks may also be closed which could delay UI benefit deposits.

  • Martin Luther King, Jr.’s Birthday - January 18, 2021
  • Good Friday (1/2 day) - April 2, 2021
  • Memorial Day - May 31, 2021
  • Independence Day - July 5, 2021
  • Labor Day - September 6, 2021
  • Veterans Day - November 11, 2021
  • Thanksgiving - November 25-26, 2021
  • Christmas - December 23-24, 2021
  • New Year’s Day - December 30-31, 2021

Virtual UI
Appointments

View Services

Unemployment Insurance Fraud

Learn More

Ask an Unemployment Insurance Question

Contact Us

Pandemic Unemployment Assistance Updates

An email message went out to PUA claimants today. Check your inbox!

The Unemployment Insurance Process. Day 1, You complete the initial application online at kkc.ky.gov or by phone at: 502-875-0442 Monday - Friday 7:30am - 5:30pm ET. Day 2, The Office of Unemployment Insurance will determine if you have a valid claim. Day 3-12, You will receive a letter that states the amount of your payment. Day 13, Request your first benefit payment at kcc.ky.gov. Day 15, If there are no disqualifying factors, we will generate the payment by either direct deposit or a debit card within 2 to 5 days.

Check My Claim

To check your claim please follow these steps:





Protect yourself from fraudulent activity against your Unemployment insurance benefits and RESET your unemployment insurance PIN every 30 days!



File My Unemployment Insurance Claim

stop sign with hand

Please Be Advised

Refiling the same claim or requesting a payment before day 13 will delay the process and slow down your payments. Please do not resubmit previous claims or request payments without first checking your account summary.

File My Claim  

Upcoming Career Fairs

  • AgTech Scientific Drive-Thru Job Fair
    December 2
    9AM - 3PM
    333 Cleveland Drive
    Paris, KY .
    Get Directions

View all Career Fairs