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Unemployment Insurance
In-Person and Phone Appointments

Kentucky Office of Unemployment Insurance is hiring!

Attention: Important UI Messages

Your UI Rights and Responsibilities

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Unemployment Insurance Fraud

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The Unemployment Insurance Process. Day 1, You complete the initial application online at or by phone at: 502-875-0442 Monday - Friday 7:30am - 5:30pm ET. Day 2, The Office of Unemployment Insurance will determine if you have a valid claim. Day 3-12, You will receive a letter that states the amount of your payment. Day 13, Request your first benefit payment at Day 15, If there are no disqualifying factors, we will generate the payment by either direct deposit or a debit card within 2 to 5 days.


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