KENTUCKY UNEMPLOYMENT INSURANCE

This page is here to help you file for Unemployment Insurance (UI) benefits. Due to the Covid-19 pandemic, non-traditional unemployment clients are now eligible to file for benefits.

Please read all the information below before filing your claim. This will ensure a complete and correct application while avoiding a delay in benefits.

If after you submit your application, you receive a letter that states you are not covered for traditional UI your claim will be processed for the Pandemic Unemployment Assistance (PUA) program. You will receive another letter about your eligibility and your benefits with PUA.

You can find helpful videos to guide you through the process below.

Security Incident Information

Unemployment Insurance claimants who uploaded identity documents to the UI Portal from March 1, 2020 through April 23, 2020 at 11:30 a.m. may have been subject to having their identity documents exposed. If you were potentially affected by this security breach, you will receive a letter via email or U.S. mail.

Pandemic Unemployment Assistance Updates

An email message went out to PUA claimants today. Check your inbox!

The Unemployment Insurance Process. Day 1, You complete the initial application online at kkc.ky.gov or by phone at: 502-875-0442 Monday - Friday 7:30am - 5:30pm ET. Day 2, The Office of Unemployment Insurance will determine if you have a valid claim. Day 3-12, You will receive a letter that states the amount of your payment. Day 13, Request your first benefit payment at kcc.ky.gov. Day 15, If there are no disqualifying factors, we will generate the payment by either direct deposit or a debit card within 2 to 5 days.

Important Documents Needed for UI Benefits Message

Check My Claim

To check your claim please follow these steps:

Go to https://uiclaims.des.ky.gov/ebenefit/eben.htm
Log back into the system
Select Account Summary

Protect yourself from fraudulent activity against your Unemployment insurance benefits and RESET your unemployment insurance PIN every 30 days!

Frequently Asked Questions

How to upload a document

Help for Small Businesses

Bulk Claims for Large Businesses

Employer Return to Work

File My Unemployment Insurance Claim

Please Be Advised

Refiling the same claim or requesting a payment before day 28 will delay the process and slow down your payments. Please do not resubmit previous claims or request payments without first checking your account summary.

File My Claim

If You Are Having Issues

Kentuckians can call for Kentucky Career Center services including Unemployment Insurance questions.

Please use the phone for the locations nearest you so that no location is overwhelmed by customers.

View Phone Numbers

Kentucky Career Center

KENTUCKY UNEMPLOYMENT INSURANCE

Security Incident Information

Ask Unemployment Insurance Question

Pandemic Unemployment Assistance Updates

Check My Claim

File My Unemployment Insurance Claim

Please Be Advised

If You Are Having Issues

To File for Unemployment Insurance, Click File Claim

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