Program Policy and Quality Assurance Staff

Branch Staff

  • Portrait of Jennifer Withrow.

    Jennifer Withrow - Branch Manager (Frankfort Location)

    Provides supervision and oversight to the Program Policy and Quality Assurance Branch. Completes reports, leads federal and state compliance efforts, and coordinates development for agency needs within programming, internal controls, and data analysis.

  • Portrait of Brooke McDaniel.

    Brooke McDaniel - Administrative Specialist Senior (Frankfort Location)

    Provides overall support to the branch. Contact for the OVR website, OVR directory, social media pages, and branch-wide survey monkey needs.



Policy and Procedures Section

  • Portrait of Tiffanie Caristo.

    Tiffanie Caristo - Section Supervisor (Frankfort Location)

    Supervises staff in the Policy and Procedure Section. Assists with data analysis, program development and oversight, and writes reports.

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    Sarah Richardson - Vocational Rehabilitation Administrator (Frankfort Location)

    Provides oversight to the Kentucky Assistance Technology Loan Corporation (KATLC), staff liaison to the Kentucky Assistance Technology Loan Corporation Board of Directors, and serves as the Stable Account ambassador, oversees Financial Empowerment/Assest Development, KATLC applicants, and independent living consumers.

  • Portrait of Chris Sheetinger.

    Chris Sheetinger - Vocational Rehabilitation Administrator (Frankfort Location)

    Provides oversight to the Counselor Mentor Program and the Self-Employment Program, contact for language translation services, wage requests, creation and updates to agency forms, serves as the records retention officer, monitors for physical compliance with confidentially, and oversees safety compliance.

  • Portrait of Kathryn Spears.

    Kathryn Spears - Procedures Development Specialist (Frankfort Location)

    Provides expert assistance in the analysis of federal and state laws and regulations to determine the impact on agency programs, develops and implements operational policies and procedures for defining program effectiveness, responds to complex inquiries requiring in-depth research of program policy, and writes and recommends operational procedures manuals.​​

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Quality Assurance Section

  • Portrait of Laura Baldwin.

    Laura Baldwin - Section Supervisor (Frankfort Location)

    Supervises staff in the Case Quality Assurance Section, writes reports, overseas training and policy recommendations, and manages communication with the field services offices.

  • Portrait of Kellie Scott.

    Kellie Scott - Vocational Rehabilitation Administrator (Louisville Location)

    Serves as the Lead to the statewide Case Review program and Case Review team, completes quarterly and annual reports and data analysis. Conducts quality assurance case reviews, assess and discusses case work performance, provides trainings as needed

  • Portrait of Risha Warren.

    Risha Warren - Vocational Rehabilitation Administrator (Louisville Location)

    Conducts quality assurance case reviews, assess and discusses case work performance, provides trainings as needed.

  • Portrait of Megan Morris.

    Megan Morris - Vocational Rehabilitation Administrator (Frankfort Location)

    Conducts quality assurance case reviews, assess and discusses case work performance, provides trainings as needed.

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​​​​Need​ more help? Contact us

Kentucky Office of Vocational Rehabilitation
Central Office
Mayo-Underwood Building
500 Mero Street 4th Floor NE
Frankfort, KY 40601
502-564-4440
800-372-7172 (V/TTY)

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